FAQ
Short answers to what colleagues ask most.
▸Who can join?
Dentists and dental technicians. Every member goes through manual credential verification before gaining access to clinical cases.
▸How long does verification take?
Typically 1–2 business days. You get an in-app notification and an e-mail either way; if we reject, the reviewer note tells you exactly what to fix.
▸What files can I upload?
Photos (JPEG, PNG, WebP up to 25 MB), 3D scans (STL, PLY, OBJ up to 200 MB) and PDFs (up to 50 MB). DICOM/CBCT series support is on the roadmap — export a surface scan (STL) from your CBCT software in the meantime.
▸Is my case public?
Never. Cases are visible only inside the platform, to the audience you choose: matching specialists, all verified professionals, or an invite-only circle.
▸Chat vs expert opinion — what's the difference?
Chat is for quick clarifications and disappears into the scroll. An expert opinion is a structured, votable contribution with your name on it — publish one when you take a professional stance.
▸What does 'most helpful' mean clinically?
Nothing clinical — it records which opinion the case owner found most useful. Treatment decisions always remain with the treating clinician.
▸Can I remove my data?
Yes. Export it as JSON or delete your account under Settings → Privacy & data. Deletion detaches your identity immediately.
▸Is there an API?
Yes — create a personal access token under Settings → API access and see the API reference in these docs. Everything the web app does is available over JSON.
▸How much does it cost?
The platform is free during the beta period for verified professionals.